{"id":3730,"date":"2022-09-19T07:15:19","date_gmt":"2022-09-19T07:15:19","guid":{"rendered":"https:\/\/skymediauk.co\/?page_id=3730"},"modified":"2023-04-10T18:15:51","modified_gmt":"2023-04-10T18:15:51","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/skymediatv.uk\/it\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p>At&nbsp;SkymediaUK, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to <a href=\"https:\/\/skymediatv.uk\/it\/contact-us\/\" data-type=\"URL\" data-id=\"https:\/\/skymediatv.uk\/contact-us\/\">contact us<\/a>. However, if you feel the service you purchased is not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.<\/p>\n\n\n\n<p>Although we\u2019d love to know where things went wrong, or how we can improve, follow the steps below for a&nbsp;<strong>partial<\/strong>&nbsp;<strong>refund<\/strong>&nbsp;within 3 days of your date of purchase. if the 3 days have been passed and you have a problem you can contact any time via <strong>Live Chat<\/strong> support or email us on <strong>sales@skymediauk.co<\/strong> to fix your problem.<\/p>\n\n\n\n<p><strong><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-red-color\">Once you requested a refund you can\u2019t subscribe again to our service at any time in the future<\/mark><\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to Requesting a Refund<\/h3>\n\n\n\n<p><strong>Follow the steps below to get your refund request sent to us:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the Live Chat Support or <a href=\"https:\/\/skymediatv.uk\/it\/contact-us\/\" data-type=\"URL\" data-id=\"https:\/\/skymediatv.uk\/contact-us\/\">contact form<\/a> to request the refund.<\/li>\n\n\n\n<li>Provide your username and same email address you use to buy our services.<\/li>\n\n\n\n<li>Include your invoice number.<\/li>\n\n\n\n<li>Note that the refund will be only partial, we will deduct the subscription setup cost and price of number of days used (\u00a32 per day)<\/li>\n\n\n\n<li>Payment will be done to the same method of payment used.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>At&nbsp;SkymediaUK, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3730","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/pages\/3730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/comments?post=3730"}],"version-history":[{"count":6,"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/pages\/3730\/revisions"}],"predecessor-version":[{"id":4693,"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/pages\/3730\/revisions\/4693"}],"wp:attachment":[{"href":"https:\/\/skymediatv.uk\/it\/wp-json\/wp\/v2\/media?parent=3730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}